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Find Your Career at SRFECC

911 Dispatchers form the vital link between callers in distress and emergency response teams. Through efficient assessment and call handling, Dispatchers reduce response times and help save lives. Sacramento Regional Fire Dispatchers are responsible for receiving incoming emergency calls, prioritizing calls based on the nature of an emergency, providing instructions on life-saving emergency medical interventions, and dispatching the proper emergency personnel. Our Dispatchers are responsible for assisting callers to remain calm while providing the information the first responders need to understand the full scope of an emergency. Find out what it takes to become a Dispatcher with SRFECC.

Dispatcher I Job DescriptionDispatcher II Job Description
Do you have what it takes to be a 911 Dispatcher?

Clear & Concise Communication

Ability to Make Quick Independent Decisions

Great Problem Solving Skills

Multi-Tasker/Typing 40+ WPM

Active Listener

Personal Characteristics 

Dependable, Punctual & Confident

Emotional Stability, Even Temperament

Attention to Detail, Accurate Work Product

Performs Effectively in High Stress Environments

Problem Solver, Self-Motivated, Confidential

Background Checks 

Live Scan

Background Check Investigation

Physical & Drug Screen

Psychological Screen


Medical, Dental, Vision

CalPERS Retirement Plan

Optional 457 Retirement Plan

Flexible Spending Accounts

Vacation and Sick Time

Retirement Medical Compensation

Hourly Range 

Dispatcher I $27.02-$32.84

Dispatcher II $34.47-$39.91


Shift Differential for Evenings/Nights

On Call Pay

14 Paid Holidays

Education Incentive

Longevity Pay

CTO Bank

Get Started Now 

SRFECC 911 Dispatchers serve as the critical link between our citizens in distress and the emergency services they need to protect life and property. First responders and the community at large rely on skilled Dispatchers with the training to remain calm under pressure and skillfully gather and convey key pieces of information that emergency services need when they arrive on scene. Apply and make a difference in the Sacramento region.